Being of Service: A Three-Suit Sales Day, Brunch person, COVID doctor

While positive comments for shepherding people (painlessly) through suit process are appreciated, as part of my job, taking pride in the process is psychic income. Yes, I get comments for suit-wearing, and picking Glenn Bossnblue as pen name is tied to feeling good about that aspect of my retail micro-economy. It looks like three-suit sales days aren’t going to be unusual. LOTS of good-looking $700+ sports coats getting attention.

My POV remains positive, with suit selling as my bellweather on results, weddings are still #1 reason for suits. After a $3,800 Wednesday, with literally off the rack $500 suit at very end of night, $4,300 Friday ended with $1,200 sale (Jack Victor black-blue jacket, $785, Bucachi black long-sleeve, $179), multi-color mohair sweater ($239).

Like good defensive backs, I have a short memory of LOUSY – less than $400 sales in 8-hrs. Saturday is 99% forgotten about. A bourbon at The Palms, 25-minutes of shooting hoops in a parking lot with one light, then quality leftovers and brewskies watching the Florida-Florida St. tussle were very relax-able elements. Not New Normal, just unstressed finish watching a rivalry game (a lot like the ’80s versions).

Sunday Brunch was paid for by companion, the opportunity to tip well was earned-deserved every step along the way by Stephanie, whose attendance and intelligence as a professional waitress enhanced a brunch at https://www.opentable.com/green-valley-grill. She did great, smoothing out a less successful Saturday with a Sunday afternoon free lunch, with frequent refills on coffee to info about Spanish Eggs, apppropraite action on the delay of espresso shot on vanilla ice cream with choclate biscotti dessert. $$$ on the table for good-good-good service is the appropriate accolade.

Its not just ego, or a magic blue suit – SERVICE is a legitimate dividing line when deciding to shop at Nordstrom or elsewhere, with me or anyone else. Good sales service isn’t taking your four items of clothing ‘to open a room for you.’

Like Stephanie at brunch, finding that cool 3X Bugachi for bulky guy, or suggesting options beyond a white shirt, that’s the good service guy I tend to be, so I appreciate a similar cooperative communicator.

Being OF SERVICE

The front-line COVID doctor I’m looking forward to meeting this week, yeah, the collective WE can never do justice to what medical personnel, at all levels of service, went through during pandemic. The Novant supervisor who immediately said, “Let’s get you stuck,” while still a Category 5 NC resident – and taking a mere 26 minutes from parking to leaving experience – is a service I won’t forget.

The old axiom of semi-gratitude is that, whatever burdens you’re bearing in life, “someone else has it worse.” In this seasonal expressing of thankfulness, it would take more than my writers imagination to understand looking the beast COVID in the eye daily, and I admire those who put themselves on the line for US.

Yes, I get comments for suit-wearing, and and picking Glenn Bossnblue as new pen name is tied to feeling good about that micro-economy. A bunch of three-suit days, I’ve got a feeling thats not going to be unusual. LOTS of $700+ sports coats recently.

Myself, post-Thanksgiving, 2022. Life at this end of #gshorkonsharonroadseam feels quite stable.

Alterations are always a Service Biggie

Early Monday its a green with black Ted Baker ($845) for wedding suit for next week, and fiancee nurse is staying up after overnight shift to get this important aspect done with him. He’s a marathon runner (100 milers) guy, with bigger calves and wanting to show ankle changes – alterations guy handled tapering like expect from pros. People have no qualms about paying for results, especially expediting.

In my micro-economy, SUITS area being up 57% over last year is no surprise . While we still sell out of common sizes quickly, we have plenty of product overall.

Turned right around, 2nd guy in gray suit

Finishing a great start to finish/rung up client and turning to a highly motivated next prospect is a salesman’s sweet spot. Jonathan was willing to learn and importantly, try on, both shirts (better with 32-33 sleeve) and suits. I affirm try-er on-ers regularly. As a salesperson and journalist-writer, doing fairly quick overviews of designers (Baker, Boss, Millar, Canali, and more recently, Jack Victor) sets the stage for ‘sizing’ customers, getting a jacket on them soon, basing estimates on myself as a 42 regular.

I’ve had lot of success with Boss, always point out how lowering the arm holes-shoulders are perfect for certain builds, with a great profile as a slim cut. Jonathan came in looking for exactly the slim fit, nice charcoal gray (Baker, $845) he’d expected, plus two much better than just white, trim fit Donahue shirts ($155). Bringing two sizes and options is a great closing situation.

Of course, the Boss felt a little better in the shoulders, but I realllly like how the gray looks on me.”

.”Shoulders on BOSS terrific, but I really like how the gray looks.” Bang zoom, thats decision I like to hear at end. Put a hem on it, pick it up in an hour. That a THIRD guy blew through and took a Millar check sports coat ($745) and a pair of white shirts, *that* is how triples should roll.

Although there’s a consistent fear of inflation or recession, my current POV-expectation is, with plenty of product vs. last year, setting goals for better paychecks is Reality. In 2021, I was often selling from an empty cart, burning time online having suits and shirts being shipped from other stores vs. just ringing up Peter Millar shirts/sweaters I *should* have had.

Reminding people how last year was, we still don’t do Black Friday pricing, which could have contributed to my poor showing last Saturday – our regulars know they won’t miss sales, but deal hunters were often disappointed. Now, end of the pay period, you’d better believe I’m wearing my Boss Blue – aka The $$$ Suit – instead of black management felt ‘would help identify us with customers.’ Pssshhh!

Reward those who have or will serve you well. Since first sales job out of college, and Boomer with Attittude, if you wanted more money, the word has been “Its right out there, do more.” Zig Ziglar stated it undeniably: If you get other people what they want, (as a saleperson) you automatically get what you want.

Department is up 57% vs. 2021, butNordstrom’s doesn’t really do Black Friday pricing,. I’m within two of our nice Jack Victor sports jackets of my goal.

Hugo Boss ‘Blue’ as micro-economy bonus, New Normal as Fine Summer, Opportunity Knocks in America, Mayfield on my Mind

During recent Anniversary Sale, had two-5 suit days then and fairly steady couple weeks into August since, so I treated-invested myself in style, such a great suit. Nailing $4000 on a Monday night Fact: People are still spending $$$. Still about my micro-economy, sold four more suits Saturday, two after signing out! Loved stopping at a 50 cent lemonade stand around the corner, classic 80s weather for biking the Booty Loop is sweet.

Panthers training camp quote, “You want to pick him 12 times just to make him (Mayfield) shut up,” is going to be a classic.

She noticed the Hugo Boss ‘Haze’, He Stated His Case

Never a bad thing to have a good-looking woman want to take a picture of you in a really nice suit.

Reporting regularly from prime turf here in (Nordstrom) Charlotte, I’m not seeing the economic malaise some have been fearing. There have definitely been slack times, but those I’m serving-talking with, nobody is really squawking at prices, and suits are about $150 more than at start of the year ($895-950 on Boss, Baker, Millar stock, Canali’s $1,695 sport coats).

We’ve gotten way better than previous product levels support , starting just before Anniversary Sale in early July.The new configuration of Suits area supports fact not everyone in department should be trying to sell suits.

The two couples I helped late Saturday were a 100% gift-wrapped pair of sales. After talking with one where wife thought he should check out other suits vs. ‘just’ Boss, even though they both loved how he looked, I gave them a card with suit info, and checked out at 8:00.

Recognizing I’d left my notebook in a drawer, I drove around the mall, and after putting on my blinkers to scoot in, they came walking from the parking garage and said, “Oh, sorry you’re leaving, but we’d like to order that suit.”

Without even checking back in, I ordered his ‘Blue,’ then had to ask about wanting to see other suits.

“I made my case,” he said, she said, “He knew he wanted that suit.” Since both were still smiling, he did an excellent job.

The incredible part was a couple standing behind him immediately asking if I could size him for a sports coat, because he was leaving for Atlanta the next day, then deciding to buy a $950 gray Baker. That’s over $1800 in sales, and I knocked it all out in 25 minutes.

— Me, 8/20/22, and then I had a bourbon at the Palms, in tribute to Wil Butler, Gentleman.

People spend money on selected, useful, quality items

  • Saying “Everyone likes Peter Millar” is truth. No doubt about Moms buying for sons heading to college. consistently and right now. We can’t keep pants in stock, I thought we were on replenishment with suits?
  • That $4,000 Monday, I was only person-cashier in half the department for last two hours, and customers seemed to buy what they had in their hands.
  • First contact of the day was rewarded by changing search from size 18 neck to 17.5 “Because I’m not wearing a tie,” and wound up with three (Donahue, $155) shirts instead of none.
  • I was standing right next to a Nordstrom hyper-light check sport coat ($259) in 42Reg, and found 34/30 Nordstrom pants, when a client who needed a jacket for funeral asked what he might be able to wear without alterations.
  • Helped a Dad with a younger child and stroller child, to try on four suits! He wants three more soon, and is losing weight steadily. He’s got my card.

My on-going point is still about keeping customer service as best practices, its a consistent and reasonable dividing line for people. Gentleman who checked out shirts the other day, came back with fiancée for one we’d felt good about with a nice Calvin Klein blue suit. She’s a frequent shopper there, let me know previous Nordy service “your reputation for getting best possible results is great by me, or even for those who don’t know exactly what they want.”

I like the vibe of knowing people I talk with are getting what I’m sending out (‘If it doesn’t say Trim, its not, and shirt looks like this…’) and its still a minor Boomer challenge to put people into good-better looking stuff. College-kid lady appreciated my finding the last, Small gray Millar half-zip on a Few & Final rounder. My attitude is, if its here, I’ll bring it. People’s smiles come through any mask when you bring the size and color needed.

That customer service best practices and a consistent, knowledge based-style is a reasonable dividing line for people regarding my efforts, opinions, and stories is an on-going belief.

50 Cent pink lemonade (and Mayfield)

Around the corner on Sharon, #gshorkonsharonroadseam

Having two quarters in my pocket wasn’t New Normal, just very much like we’d all like to imagine Before was like, walking through my #gshorkonsharonroadseam neighborhood and happening on a lemonade stand with several adults around, just before a rainstorm hit. I’ve never forgotten a truck driver type who asked me why I was snapping the lid down on the pitcher, he might want some more. His buddies bought some too. If I’d had a buck or two the other day, I would have tipped well – though less than the pair of $5s in the till.

Getting two offers for a ride home once it started raining, I said no, I’d planned on walking in the rain. One of the Moms with a golf cart full of kids, handed me a Modelo, and that’s as friendly as it gets, North Carolina or anywhere else.

#cdtalententerprises.com

Baker, ‘and it wasn’t close’

Baker Mayfield is going to be welcomed, and yes, Panthers needed an alpha-type for quarterback; Brian Burns get the role on defense. He’s going to benefit greatly from having McCaffrey to hand the ball to and catching check-downs, and a muuuuch improved offensive line. I can’t be the only person who thinks CMC made O-line look better than they might have been with his 1000-1000 season, but they’re solid now. Even have backups. (Yes, healthy comes up with CMC, but never from me).

Offensive Coordinator Ben McAdoo has emphasized line play elsewhere (Giants), https://www.panthers.com/team/coaches-roster/ben-mcadoo, and new Line Coach James Campen (from Green Bay, 19 yrs. a coach) was an upgrade too. https://www.panthers.com/team/coaches-roster/james-campen

Rhule finally said it was Baker, and everybody likes gritty guys gettin’ it done. The training camp quote, “You want to pick him 12 times just to make him shut up,” is going to be a classic. Baker is going to earn plenty of acclaim, and dough, after converting part ($3.5MM) of his Browns salary into incentive $$$ with Panthers. Charlotte likes its sports people to do good in the community, just sayin’.

This offense can go long now. Mayfield can make all the throws, that 13-play drive against Pats last week is exactly what you’d want your #1 to do. DJ Moore will earn that contract https://www.nfl.com/news/panthers-sign-wr-d-j-moore-to-three-year-extension-worth-61-9m-in-new-money#: Anderson will be happy, several rookies have shined.

The team has a strong core of leaders, Phil Snow’s Panther defense could be special. With Baker ‘Our Guy Under Center,’ the best possible upgrade mission will have been accomplished, thank you GM Scott Fitterer.

9-8 and playoff whispers for team will mean Rhule’s last three years are locked in.

–Glenn Shorkey, http://www.cdtalententerprises.com/ 8/24/22

Mayfield won’t throw dumb INTs because he feels a sack is worse, he isn’t an anxious rookie, nor is he broken physically, after playing hurt in 2021 with a sore left shoulder. Seeing the mess that Cleveland is QB-wise with Watson’s suspension, he should feel free to chime in on the Sweet Caroline’s “So Good! So Good! So Goods!” any time he, or wife Emily Wilkinson, feel like it.

8 Examples of Great for Mother’s Day – When She’s Happy, Everyone’s Happy (@the mall)

After a sometimes frustrating day directly related to on-going supply problems – like no tuxedos to sell! – from time spent on tie selection to finding a pair of size Small black shorts, Mom’s deserve their reputations for successful shopping. They also appreciate those who help them.

Moms #1 and #2

Day after Mother’s Day, not lilies. #gshorkonsharonroadseam

Abe Madkour, Publisher/Exec. Editor of Sports Business Journal/Daily, and wife Christina are what personal relationship building with clients is all about. Sunday they brought three suits to put together shirts and tie outfits with – two blues and a darker one, with plaid elements of copper/burgundy.

A frequent question of mine is, “Is he a good try-er on-er?” and while she said not particularly, “Abe knows where he wants to get to on situations, and he does what’s necessary.” That involved trying on five and buying three shirts, including ordering a lavender-speck shirt that set offs an A-1 hot raspberry and dark paisley tie choice. IMHO, guys are mostly past the not trying on attitudes of yore.

Collectively we nailed his “I want some things that always look good, and one combination that’s definitely major pop!”

Coming from our alterations area and having the lady and teen son already at checkout with a decent pile of clothes, was a revelation. Best practices first question is to ask whether they’d been working with anyone – maybe they’re getting another item in back – her response a gratifying, “I’m working with YOU.”

Just sayin’, glad the current manager was close enough to hear that, we’ve had some hoo-ha! about customer grabbing recently.

What became an $800 sale began with my questioning whether black shorts she wanted to order in Small matched options on my screen. Going back to find another size to help with search, she returned with the desired black shorts, a large ‘S’ on front tag kid hadn’t seen. If that isn’t the archetypical Mom move…

Going back to find another size that might help with search, she returned with the desired black shorts, a large ‘S ‘on front tag.

If that isn’t the archetypical Mom move…

Half-way through the ringing up, Ray passed behind me and said, “I forgot all about them,” later explaining he’d gone upstairs after putting them in the dressing area to have a quick sandwich on a busy day. He relaxed, forgot, and yet no bad feelings because he knew the sandwich, not me, was the point.

#3 – Mom got lilies

Brother Steve took some great looking lilies to Mom at Carmel Hills, and said she was awake and coherent while he served her lunch. She was a strong eater the last time I was there, and nobody minimizes what Good-er Days means to all of us.

With plentiful traffic throughout Mother’s Day, lacking certain basics in current suit-tuxedo market affects my micro-economy directly. Having kept a selling streak going over a decently long stretch, over a month, when ‘Not available in black’ is the search answer for a size 40 or 42 (but plenty of 38 Shorts) for anything, you have a clear supply problem.

Putting guys into any Peter Millar suits or jackets has been iffy, the only positive is knowing how brisk my selling COULD BE if product was available.

Guys know why they are buying suits, weddings or old stuff doesn’t fit. If I can’t get a prom guy hooked up, I can ‘size him’ as information for all to go forward with in search. As a small point of personal pride, a Mom or Dad’s thank you so much! for the time and information, call it small ‘L’ legend building.

Me, often, because it counts plenty to provide that extra service.

Maybe that’s when you earn those times a Mom finds her son’s shorts and says, “YOU are helping me.”

#5 A fantastic leftover stir fry

Knowing all it’d take to satisfy me at 8:00pm would be a pack of noodles and the rest of squash, broccoli, orange pepper, onion, mushrooms and last of hickory smoked sauce, with two country ribs of chunked pork from Saturday night mmm-mmm! ahhh . Microwaved and again proof that leftover Chinese is always worth eating, just boil fast noodles, add crispy chow mein noodles, feet up, watching playoff hockey.

Three hours, two pair of socks!

Until walking into jackpot situation at register with Ms. Combs and son, the only sale on my scoreboard was two pair of socks. Two bing! bing! situations later, its a much brighter day. The challenge of juggling opinions – including a daughter and teen friend’s votes – with the Madkour’s was smile-worthy. Dad told us four guys, “If Momma’s happy, everyone’s happy,” a truth I helped many attain yesterday.

There’s no question about telling people there’s an online place at bottom of receipt if they want to tell management how helpful I was. Also, how #cdtalententerprises.com on card I often give them has blogs specifically about my POV on economy from behind the register.

— Me, lately.

A regular flow of prospects was available most of seven hours, and I’m a pro, never a need to panic, especially since we’ve gotten Peter Millar product. EVERYBODY likes Millar stuff. Salesperson-wise, its simple to enlighten customers about the fact more is now available size-wise. People smile when I add, “At least some of its finally off a ship, onto a truck, and gotten to here.”

Pointing out new possibilities is an easy intro to whether there’s something they want. “Do you have…?” is music to my ears.

SERVICE is still the keyword. Finding that single 17.5″ neck, 36-37″ sleeve the computer says is available ALWAYS counts. People might have gotten used to ordering on line, but getting good help face-to-face is a factor many, many people mention regarding me.

Talking to multiple shoppers will mean some are already with another salesperson, integrity is appreciated, often found lacking in retail. Talking with Abe and Christina Madkour was a terrific luck of the draw while walking through suits, other times its just a comment or two and keep walking. I considered it a social interaction, actually fun, the back-forth of likes and how abouts, time agreeably invested.

I later recognized I’d played hoops with Abe over twenty years ago, Sunday or Monday night at St. Gabriel. Might have even approached him about sports-business writing, a talent I still work with.

#7 People buy from people they like

Yes, I absolutely was stylish Sunday, thanks to another appearance of my light green Palm Springs jacket, with mallards on classic green Vineyard Vines tie, slim cut blue with white slashes (Nordstrom brand) pants and sneakers. Classic white with green stripe Polo shirt was sharp, useful showing what ‘Trim’ means vs. Regular. Its not just a coincidence a Woman like Christina asked me for help making Abe look sharp.

#8 A half-hour shooting session after work, a hockey story

#gshorkonsharonroadseam

As both long time de-stressor and thinking resource, shooting hoops has always helped keep my scene stable. During worst of pandemic, the three rims in back of Rama Road School were only ones in Charlotte without rims rendered useless by 2×4 section across them. There’s a colored map of US in parking lot, sometimes I shoot from Anchorage, Alaska.

This picture of a now raggedy red-white-blue net, our backyard court in Schenectady, NY often had such a net. Easy to remember how Mom, in her sewing room upstairs, would hear a Shit! slip out of her teenage sons during 3-3 games, everyone knew it was a five minute penalty.

Another Mom memory while watching the hockey. Back in college, brother Steve brought Mom, Dad, Aunt Jo, Uncle Howard, and cousin Mike, to my Brockport Girls Hockey Club game at Cornell’s Lynah Arena, before his JV hoops game.

Keeping the story short, our rag-tag ten girls – some without cages on borrowed intramural helmets – opened an 8-2 can of whupass on a 20 girl Ithaca College team with identical equipment, helmets, and jerseys. Four girls with two goals apiece, Judy Dufresne was a star in goal. My feet didn’t touch the ice afterwards, walking over to offer their coach a “Good game.”

After borrowing green jerseys from the Brockport Men’s team Friday after practice, I’d tossed them in an equipment bag, never thinking about them until passing cold, wet, stankin’ jerseys out to the girls Saturday afternoon.

When they objected to the conditions, all I said was, “Put them on, we need to tape numbers on the back.” It seemed like Ithaca didn’t want to go near our girls… Many are probably grannies now. (Forty-three years ago. smh, the thought of those jerseys when I opened that bag. I’m crying laughing…)

Between periods, when I went into the stands to talk to my family, Mom mentioned “All the girls seem to have enormous rear ends.”

She had no idea the pants were padded.

Thanks for the memories Mom, and all the rest of the Mom-ness along the way.

Income stream vs. Inflation – Umpiring passion affirms micro-economy decision making

As #gshorkonsharonroadseam begins a sixth month of housing stability, a $320 payoff for umpiring seven Little League games during a weekend of Carolina sunshine was a no-sweat affirmation on all levels of my micro-economy.

As a side-hustle, umpiring ($40-50/game) means doing something this Boomer considers meaningful for $20+ an hour. The MVMT watch is an inexpensive ($100) reminder of the self-motivation over last six months.

When selling an $1,800 Canali suit Monday was just a cherry on top of four days of positive results, its easy to admit things worked pretty close to optimal in my micro-economy.

By all means, have some gratitude when that happens, and its very okay to tell ‘your people’ when good opportunities and events happen along a sometimes rugged way, not just the dammit! stuff.

I admit to being half-stunned when Don Mason – the head of one organization I get assignments from – asked while I filled out some tax paperwork, “So, did you finally find a place to live?” Until this past week, when he texted to ask if I wanted to do any Sunday gigs, I hadn’t been in communication with him since October.

While I was tip-toeing with homelessness, Don fixed some concerns by cutting me two replacement checks, cash that filled real holes, and I was glad to let him know my current situation. https://cdtalententerprises.com/2021/12/11/vaxxed-check-with-a-comma-threat-of-homeless-handled-well-a-good-suit-feel-to-end-of-2021/ Few pull themselves out of troubled times without help from others. My family helped for sure, Don was supportive as well, a difference maker.

Once I got past the 5-moves-in-5-months hairiness he’d heard about and baseball ended, I was so very glad to be at #gshorkonsharonroadseam with lovely homes everywhere I walk, I concentrated on a Nordstrom’s ‘target rich environment’ at Christmas and commission checks.

I admit to wearing a scruffy pair of gray pants to umpire Sunday, and several other umps offered gear like plate shoes (foot protection) and alternative color shirts. I appreciated Don’s concern, and with my bank balance considerably up, moving to a good apartment #gshorkonsharonroadseam across the street from Myers Park Country Club’s tennis courts, finishing a second book, (https://www.wattpad.com/story/218725526-with-platinum-fury-focus) and resurfacing my writing-editing business #cdtalententerprises, yes, people should hear from you when things are going a heckuva lot better.

If you enjoy your side gigs AND make a couple extra bucks, that’s a great combination of passion and productivity. Micro-economy fact: $320 umpiring, 14 hrs. game time vs. $12.80 draw = 24. 5 retail hours. Much better work conditions.

I’m willing to add that income stream again, potentially $4000-5000. Coach-pitch is a minor hoot to watch-umpire, with the coaches and grandparents in attendance soooo sincere and supportive. The five run rule keeps two hour games moving reasonably. I get $40/game, I don’t even gear up, just the blue shirt and hat, and everyone is glad to chat.

Saturday I got home and created an excellent chicken stir fry lunch in time for the first semi-final (sorry Nova), then got my NCAA groove on, right to end of Duke-NC. That’s a pretty relaxing schedule, only took two foul tips in the mask Sunday, too.

At first I’d objected to a Nordstrom schedule with three Sundays in a row off (plus Easter), weekends usually having better shopper traffic. Set against actual commission I might get working a retail Sunday ($59 total last pay period), my micro-economy will continue rolling with alternative cash flow.

“Don’t quit your day job” (until…)

My opinion as an umpire is the one that counts, being in control an affirming factor and part of the job description. Getting others to clear rooms or fold shirts at Nordstrom’s won’t happen because I wear Blue.

— Me, a sad fact about that day job.

There hasn’t been a day recently – and Friday was April Fool’s – when aaaab-so-LOOTELY every necessary element of that day’s business worked out in A-1 fashion for me, launching four productive days and culminating in that Canali suit on Monday.

Three specific suits I’d done the phone work to order for clients all arrived in the tah-dah! nick of time, one was a clutch overnight delivery.

  • Client #1 (Mark) and his wife were super pleased with his perfect shade of lean blue Baker suit, which required only hemming the pants (one hour) to make it ready. Turns out, he’s a dentist, and after three years of pandemic neglect, I asked if he was accepting new clients, so I picked up an extra major goodness besides selling a suit.
  • Mr. Greenberg’s charcoal suit and he arrived at almost the same time – he’d been tracking it on FedEx, was ready to roll.
  • Sondra’s 42L in black (Ted Baker) indeed arrived as expected, I learned Thursday we weren’t as time crunched as she’d previously explained.

Before I knew all those suits would work out so successfully, Nik and his Mom (Nicole) came in. While everyone was quickly pleased with his glowing-good Baker suit, the Bugachi shirts (great feel, wash and hang dry – no ironing!) were a revelation to his Mom, and I couldn’t help smiling at her “No argument, you ARE getting that!” after he tried on a great tan check (Peter Millar), in an overall $2,100 sale.

I congratulated him regularly for his willingness to keep trying things on, it makes a difference,

My best practices explanation to wives-significant others is, suits are different. “Out there” non-shopper guys don’t know how many times they’ll have to put on-take stuff off. If he puts on-takes off 5x with suits, he’s probably seen two designers and two sizes, and he knows the reward – a new suit – is close.

Me, often, and its been magic when guys recognize that truth. (I’ve sold 20 suits/jackets/tuxedos in last 21 workdays)

That doesn’t mean it works for suits, it actually pushes regular trying on! Doing the looking doesn’t have to be miserable, its my job to put items in front of potential customers for yay/nay consideration. The younger guy needing a tie to match his prom dates dress wasn’t thinking a paisley blue and silver tie, but when she showed me the dress picture, and school colors are light blue, that’s exactly where things went.

Income stream – inflation

The elf I painted for one of my brothers, who worked at Home Depot to keep his house years ago.

So, most economic discussions the last couple years revolved around the effects of COVID, including moving the work environment to the home office or kitchen table. Whether WFH employees in higher or lower cost of living areas should get different paychecks was asked on LinkedIn and other sites many times, as was willingness to accept lower pay for the option. https://www.businessinsider.com/remote-working-from-home-thirdemployees-would-take-pay-cut-2021-11

Looking at the inadequate supply of suits in my store – having to order a 42 Regular in a popular Baker style speaks loudly – there’s an ongoing supply-demand problem. Suits have moved up $75-$100 in last couple months, those weddings and proms will keep coming, and the $750 sports coats (Millar) are going well at the other end of Sharon Road from my place.

While the US economy is rocking, its still going to take a while to even things out. Relative to the Ukrainian situation, I believe we’re getting it right much more than US – or specifically Biden in the polls – is sometimes given credit for. Having plenty of ammo in my micro-economy is a fact.

I could easily bike to work if gas prices get too crazy – its only about three miles. My rent and Social Security check are close to a balance, my Blue Cross-ACA is reasonable, but I’d suspend my entry to those benefits if another long-term gig utilizing my writing-editing background works out. I constitute a resource https://www.linkedin.com/in/glennshorkey/ and honestly expect to keep wordsmithing all the way to the end (10 years?).

Seems like Boomer talents are back in vogue, pushing, or maybe allowing semi-retired to put their shoulders into a collective effort to move things along better. Enlightened self-interest still works as an incentive to collaboration. Umpiring isn’t just balls, strikes, outs, its doing something necessary for the greater good, AND I make more than gas money for the effort.

Having tried multi-level marketing in the past, handling my micro-economy with three income streams is still a best practices route. There’s no real need to panic buy ‘before it goes up’ either – the used washer/dryer I’m putting on my back porch ($250) are in very good shape, a purchase that wouldn’t have happened three months ago. Just sayin’…

Our Pierogi Dinner was about collaboration, but food related events won’t return soon

There is plenty of collaboration in successful community events, its even easier with Zoom and Trello.

My community group has historically done large eating-oriented events that brought out 600-800 paying customers, often (over) filling the school cafeteria. Our fish fries have been legendary forever, Oyster Roasts an October tour de force our members and others loved.

The original pierogi event came from one member (Stephen Fogg), who suggested it as a substitute for a not well-attended spaghetti night in late January. Noting that, “Every Catholic church in Cleveland has pierogi dinners every Friday in Lent,” was math many former Yankees in our club could imagine. He served about 50 of us those buttery, cheese and potato filled Polish delicacies, what most describe as like ravioles. For many, it was comfort food from childhood.

It’s truly a Collaborative Process

We decided to do a test run the week before the dinner, and besides cooking the kielbasa and slivered onions that would make workers familiar with production tasks and timing, we made 1200 kolacky cookies. It took about 2 1/2 hrs. dedicated effort, turning balls of dough into, smaller, thin squares, dab a blob of jelly in the middle and fold cookies.

Those cookies were THE inspired hit. Only two at a time rationing, unforgettable. We were short of *everything,* bought out the nearby Harris Teeter on supplies, including turkey kielbasa, more onions, and sour cream.

https://cdtalententerprises.com/2019/11/06/pierogis-as-content-collaboration-success-model/ I’ve used this as ‘thought leadership’ several times. From first presentation of pierogi possibility to counting the dollars that went with massive group pride in the successful operation, it was four months total. The speed of ‘best practices’ collaboration between remote workers involved in any project today hits a ‘reach out and touch’ standard with Zoom.

When our marketing, essentially just church bulletins as far as Rock Hill, produced wild response, people coming down the stairs at 5:01, we started ringing the register at all levels. Customer satisfaction? Highest rating every time.

Like the Oyster Roast (October) and what had been a 34-year tradition of selling Christmas trees starting after Thanksgiving, we’re not doing pierogies this year, and didn’t last year, because really good crowds are not how we break COVID-19’s grip on being together.

Fogg & minions= collaboration

Job Two Counts Big

That means, at the most basic level of collaboration, masking up as an act together for a common goal. Call it best practices overall, IMHO, Pandemic is Job One.

Job Two is putting some economic levers back into full play, and WFH (work from home), the ability of not-in-the-same-place talents to be immediately and easily incorporated into a creative flow, has proven that connectivity and productivity can maintain high standards.

Naysayers might point to ‘job encroachment syndrome’ or something similar, because widely diffused sources don’t always slot easily with time on task vs. ‘dark hours.’ For every ‘The Intern,’ where a go-go executive learns the human cost of constantly being ON regarding business, you’ll find dozens who have found a rhythm they can live with.

Perhaps not including those who swapped drive time with at home schooling concerns, or might have to consider paycheck alterations – If we’re ALL tele-commuting, sending contributions to a central point, able to SEE the results in real time, should there be a location differential?

There isn’t a room full of Mad Men-style creatives down the hall any more. Whole operations are dedicated to the proposition of lots of people doing pieces, with a use ’em and lose ’em financial philosophy.

A rugby – COVID-19 analogy for a lack of sports Wednesday: Gotta make the catch

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Having used the analogy several times over years of writing, the ultimate factor as the receiver of a downfield kick-punt in rugby, a game everyone knows is rough, is you can’t whiff on it or let it go, you HAVE to catch it. That high, hanging up there one especially.

You’ve seen it dozens of times in football, “the bomb squad” guys who pulverize a punt returner who doesn’t wave his arm in a fair catch signal.

Now take out the pads and helmet. And the fair catch signal. Yeah, crunch time, pal.

Well, actually you can TRY fair catching it, by simultaneously catching the ball, digging a heel into the turf, and shouting, “Mark!” but most experienced players will tell you to run even if you do it right, because not everyone knows the rule.

I sure didn’t back in 1981, when I went *through* a guy who invoked it. I learned about it at the keg later, when the guy – who was a referee and certainly did it right – told another guy about running and not everyone knowing the rule.

Part Two of that is being on the receiving end of getting railed, where you can SEE that ball and different colored jersey are going to arrive at the same time. Whether or not you’ve been clobbered at such a moment, that very short moment of impact, your life gets changed.

It’s going to be a problem (challenge? pssshhh!) either way.  If you try to avoid the blast and let the ball bounce, and bing, bang, boom! they score, thats a mark (soft?) you’ll have to carry for a while.

Otherwise, when they peel you off the turf, there are only a couple questions that make any difference. The primary one related to potential concussions is supposed to be “What’s your name?” with the expectation you don’t know that, fuggidaboudit. After taking the abuse, many want to know if their team kept the ball.

If you say something about, “But I don’t wanna go to school, Mom!” they put someone else in the game.

The Analogy

Lots of Americans, and people around the world, are “sheltering in place” now, WAITING, as a rugby fullback often does, for the ball to finally get there. Nobody else can make the play, and whether people think differently about you at this specific time, will count on how you handle the opportunity.

We’re not talking about taking the kick all the way back for a score, we’re not talking about the ball bouncing off you, and everyone scrambling while you hopefully have the ability to choose between covering your head or curling in a ball to protect yourself, and will someone PLEASE get that telephone!

It’s absolutely about making the catch. Not doing anything crazy, but nooo, its not going to be easy either way.

Staying in place is making the catch without sweating a different colored jersey in your peripheral vision. There’s no “Whats your name?” factor either. You cannot hurt the team by hanging out around the home work space right now, maybe even have a beer during work hours. 

Need another rugby analogy? So, this THICK, Samoan-looking #8 guy (and yes, the tats are part of it) picks up the ball and comes around the scrum, motoring right at our captain, and from inside center position, I swear I heard him gulp.

Captain sat out the previous season after a broken collarbone, and having this ever-lovin’ chunk of humanity coming full steam ahead, he knew somebody had to stick their head in there and stop that bowling ball.

Which I did, taking him low, because otherwise you bounce off, have no effect. I’ll remind any readers that, in rugby tackling, there’s no roll blocking someones feet,  so a legal tackle involves circling your arms, which means having to put your head in near knees and feet.

Doing whats needed

That’s what “somebody” needed to do about stopping that situation, it didn’t have to be Davey at that point though. We need LOTS of somebodies doing whats needed to get “real life” back any kind of sooner. Like rugby, this COVID-19 isn’t a one shot situation, more like Spring and Fall season. Sports-wise, its going to be more of a marathon-like survival than a win-loss on any scoreboard.

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AME Zion Church during Sanders rally for environment

If I stay in place another couple weeks, doing leadership thought blogs, and working on another book instead of deciding to pack a church next weekend,  that’s making the best choice, given the alternatives. Even here, in the Buckle on the Bible Belt, I don’t believe we’re going to break on what needs to be done even at a holy time on most calendars.

I’m for sure not planning on taking COVID-19 straight up, but I’ll make the catch or right play when its needed. I can certainly feed myself without any problem, my last expedition to neighborhood Aldi, had no problem getting everything I needed to batten down, including a couple bottles of 3-buck chuck. Here’s hoping we can rely on “the other guys” to do their part as well on the best practices front.

And yes, the people working smile when you ask if they’re getting enough props.

A high caliber nurse in this arena offered to make me two masks, which makes me sure its going to be of a quality those brave people wear, ones for my brother. She and a couple others are cranking them out besides doing 24s and a couple 12 hr. shifts a week. I’m doing the bandana and gloves, and hell yes! you take your gloves and whatever garbage with you after shopping or whatever.

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Glenn Shorkey – Creative eDitorial Talent Enterprises 
(704) 502-9947

 

 

 

Boost to best practices was time well invested for Week Two of COVID-19 “in place”

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Brother Mike was originally going to be at home on two-week rotation – now kitchen is his office.

The premise of “picking against homeys” question on my landing page, with a Final Four date in April for CDTalent Enterprises to write 1,200 word Leadership Thought blogs for two readers, has been extended. If you still want to leave a comment, feel free.

As a mostly remote worker, and someone who does a number of physical, outdoor activities solo, this world-event virus hasn’t changed that level of lifestyle, nor my operational effectiveness on a contract basis. Personally and professionally, there are still any number of effective projects to go forward with. Case in point:

During Week Two of “staying in place,” I edited a 73,000 word previously self-published book onto the wattpad application over six days, and adding pictures! I pushed my favorite project, CARDS & CONSEQUENCES: Return of Marlena the Magnificent into a much better orbit.

What would jumping awareness of your corporate being 500% mean for your “operation?”

Work at home, THAT’S legit “Deal with it” bone

Saying it didn’t affect my active lifestyle or professional effectiveness, which has been primarily an electronic vs. site specific operation for several years, there’s still no doubt that COVID-19 is the overriding topic of the times. (Mulvaney who? but yes, deal with it.)

While often quoting Stephen Covey (7 Habits of Highly Effective People) about how much energy we spend on worrying about things we have no control over, I’m believing that doing what you can, worrying can’t be 24/7.

I’ve done the plan on wash, wipe down, minimal contact-no crowd events, have food in the house, gas is like a buck-eighty, but the whole country is about to be in semi-deep freeze. Speaking for myself, I’m informed and still worried. That stock market screaming in the background, I don’t have a dog in that reallllly serious fight to worry about.

Please, I have toilet paper, but those front line medical people need protective gear. Things do not work out well if there’s less personnel.

I’m generally considered very fit, a Boomer who decided to keep on right side of Nature with eating and exercise. Might not get to show that off at 45th reunion, scheduled for October, but it also means being in upper age group most effected by virus.

I’ve relied on ACA for two major events – bicycling accident, knee replacement – and am beyond satisfied with the health care I’ve received. Part Two, yes, I’m worried about whether this bringing down the curve will help as much as necessary.

Doesn’t it sound like any kind of success when all sports leagues, the NCAAs, NASCAR, (eventually) the Olympics, *CHURCHES* in Charlotte, the buckle on the Bible Belt, two of the most populous states, have said “stay put,” and have the political will to do what’s best ASAP?

How many people KNOW Cuomo is doing a helluva job, or that Trump won’t allow that Dr. Fauci to say he was wrong too many times, even when Trump spreads mis-information in the most dangerous ways. World pictures show famous places with nobody in sight – so we’re maybe doing something right?

Yeah, I know, and then there’s Spring Break. That the Spanish Flu was primarily spread by all the soldiers coming back from WWI is a fact, and another is that a LOT less concern for social distancing on the beaches by millions of relatively young, is going to be equally dramatic in terms of the communities they return to.

First shot at tracking

One company tracked the location of cell phones in use from ONE beach during that period, and how those blips redistributed across most of the East was enlightening. Somewhere along the lines, you’re always taking a chance. Early scourges for my generation were herpes and AIDS, and certain behaviors mattered. Right now, almost nothing does. Not apocalyptic, but LOTS to think about, right?

Will that invalidate the safety factor I tried for by staying close to home for over three weeks, or how much longer beyond 6-8 weeks? Puts a dent in the idea for sure. A certain poll shows 81% to 8% NO WAY people go back to work “just because.”

Back to the idea of The ONE Thing

Recognizing that I accomplished the rejuvenation of a major project, elevating ‘Cards’ from bargain bin status to a platform with a terrific array of potential outlets – links with publishers, movies! – is still only two-thirds of an actual achievement. Admitting the look and feel of the online product surpasses even having first 60 copies in hand a while ago, is easy though.

Its also important to me, because the days after I put everything right on that site as a “creative,” the What’s Next? marketing persona took over. A number of options have been uncovered, one of which requires having a second 50,000 word book completed on the site. Long-form informational blogging and time on creative all put Writing back in prime slots of my schedule.

Which is an essential part of ONE Things – While you do an array of tasks in pursuit of the overall plan, your effort is on the result, not just movement. Putting minimal spin on the idea of “in place,” sending request for proposals information is part of the remote worker process, and time on task (creative) moves the overall project as well.

I don’t actually need to get out of the house for food, and I just picked up another video interview. Cap’n America slugging it out with Iron Man, “I can do this all day”? Might have to.

There’s been an immediate, dramatic change in these United States. We’re going to find out about having flattened any curves pretty soon, and no, not everyone is going to make it safely to “the end of this.” Realistically, the Spanish Flu was even more deadly when it came back around the winter of 1918-19.

But, just in case you haven’t got anything great to read socked away, come on back here, or check out that link. For now, my ONE Thing can be good for both of us.

   
Glenn Shorkey – Creative eDitorial Talent Enterprises 
(704)502-9947

Day 1 as Christmas tree volunteer, cheery family event, plenty of sales, Scouts were super

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Yanking a decently big one through the baler was earning your spurs. Its a dang poor job that can’t afford a supervisor, this one has two.

Post-Thanksgiving and upcoming-Christmas have a grand meeting the day after Turkey Day, and beyond super deals on 55″ wide screen splendor, getting the family Christmas tree acquired extra ASAP priority because of the “late start” on that part of the season. We (St. Gabriel MC) had a splendid, even optimal first day – ideal weather and easy to say ‘yes’ to product and pricing, the Scouts and a bunch of HS kids getting service hours were consistently good workers, the families we served excited.

This is our 35th year of selling trees at St. Gabriel, and as a challenge to working your verbal skills and keeping projects moving positively, volunteer activities count. The ‘crew’ spans from 13 to 93 years old, cash table and wreaths and chainsaws. Everyone was on the same page in getting the show on the road, and it turns out, several of those Scouts can actually SELL.

I believe how well things operate goes directly to work-force education programs, giving concise instructions, getting  actions described and checked on (stocking trees, picking up branches), shaking branches to open things up was instilled as best practices. I sold and chainsaw-trimmed the first two customers myself over an hour before we officially opened because people showed up.

Getting young workers filling racks with trees by size was task one, cutting blue string-bound trees (especially junk around the top), and expecting two carriers taking trees to cutting area was procedure. You can’t help smiling when strong young men tell you they can handle the White size themselves.

A sense of humor works great. Scouts were *death* on tying knots for trees on roofs after I reminded customers, “We haven’t lost one in 35 years, nobody wants to be #1 on that list.” 

Cutting loose and having fun, selling Christmas trees is a joyful no-brainer. You KNOW people are there to get that tree *now,* and while mentioning that $$$ raised stays in Charlotte for a variety of community projects, the fact that PRICING barely even registers for the vast majority of Day One customers is a lock. With no hourly wages for our workforce, how much tree you want gets easier to accomplish.

We’ll sell 900-plus trees in less than three weeks, and having an A-1 supplier (I usually say “4-time Grower of the Year” when people ask where we get the trees from) certainly counts. It’s an old school relationship, built on time, and whatever big (9′-10′), big-based trees we received, not everyone else is selling those. Tree size availability goes back to the recession years, when many tree farms going out of business didn’t plant what would now be the popular 7-8 footers.

The last family on Friday, the little girl with her princess dress and lighted sneakers, had brats for dinner and then bought the tree that had the fat bottom Dad liked, with a yellow tag price. Bingo, memories for everyone.

They’re not customers, they’re people and families

Having previously mentioned the opportunity to work your communications skills, we can all become teachers and leaders. On a hustling, eight-hour day, some scenes and ideas stick in my mind.

The collegiate VBer (center hitter) on crutches, three days after surgery, six people had input on how BIG a tree on that. We talked about upcoming therapy because I had a knee replacement two years ago.

The middle school kid who was able to explain the difference between 7-point-8 and 7-dash 8 on our size chart (hey, that he spotted it was something to start) – giving him an attaboy, a small, positive affirmation that cost me nothing.  Proud Mom, and maybe her smart kid helps on a future Men’s Club project.

Lead by example

There are always safety concerns at work, but at a tree lot during early set up, I let my experience inform their work efforts, like lying the tree down instead of stretching to cut something at the top of a 7 footer.

Early on, a HS volunteer who took directions about cutting open a tree, getting better all the time.  Telling guys its okay to press into the tree branches enough with a cardboard cutter to pop the strings, going from bottom to top is the most efficient.

Making sure at least one guy in each group had a blade increased efficiency by a ton.

Being able to yank a tree through the baler was a rite of passage. Give the lightweight20191128_144148 freshman credit for turning down the chance to try – he’d seen it wasn’t easy even for a 220 lb. wrestler. Hey, even two guys pulling a tree through qualifies for getting spurs. At some point, the guys want to see you tug a sort of big one through, and that was fine.

Technology. Even, or especially, our oldest members benefited from clear, picture-labeled products in a lightweight unit, like “10” decorated wreath’ and ‘7 ft. tree.” All sales stats could be brought up immediately, and knowing the actual Day 1 totals was affirming. (Yes ma’am, we can do debit cards.)

The first customers arrived about 9:30, we weren’t officially supposed to start until 11:00, but the customer is essentially right – they came to buy a tree, so find the one they want.

About Thanksgiving dinner

It was super successful, especially for Mom, because there were plenty of older women who were willing to talk with her. The funny part was a LOT of North Carolina lovers watching their #6 Tarheels get thumped by unranked Michigan 73-64. They’d all been looking forward to dissing Duke fans after the  Blue Devils lost on a tip in by Stephen F. Austin at the end of overtime the night before.

It was great that a deep-fried drumstick was reserved for me. Ahhh, tradition.

With all the college age kids around, none seemed at all concerned about politics and 2020 elections.

When there’s a *Working* Engineer on it, That Equals Results

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Chef Chris at Oyster Roast, another great community event. (Monthly mtgs. 1st Fri.)

I have to give a small, generic, shout out to the efforts of a couple guys from my men’s group. After over a year of knowing the disposal in our school kitchen was absolutely shot– and repairs would cost $1,000s— three guys whipped the whole kitchen at St. Gabriel into significantly higher productive shape.

The guy who handled everything but the disposal, Seth, was hired help, and he got several other faulty elements (a second oven was big news, unkink a gas line), and all those fryers we’ll be firing up for our annual Fish Fry on March 10th tested-operational. Last year Men’s Club served almost 700 parishioners and others between 4:30-8:00, when almost everyone is gone. Fryers check was important, the oven appreciated, but that disposal represented an expensive choke point.

Kurt and Pete getting down with  the element required taking it apart down to its guts, and rebuilding from bearings up. (Kurt got the manufacturer  to send it free.) Although neither guy really expects or needs kudos, I still feel – as a journalist, in these more often petty times if you will – its legit to point out simple above-and-beyond deeds.

Trimming chicken and talking at the Men’s Shelter yesterday, Pete made it sound like he barely held a wrench, just read some of the complex directions, which Kurt, lynch pin do-er engineer on the project, was often a step ahead of.

A definite legacy of doing good – SGMC

Our organization, St. Gabriel Men’s Club (SGMC) has a legacy of doing good, beyond our post-Thanksgiving sale of Christmas Trees and this upcoming fish fry, which is actually our biggest one-day community event. The fact that kitchen is *100%* righteous for this event, that a couple someones you’d given a gnarly, long-term negative situation to, and gotten a REALLY great result from them, that’s still worth pointing out.

When you give someone a gnarly, long-term negative situation, and get a REALLY great result from them, that’s still worth pointing out

Open house for new six-unit Hospice opening at Southminster. Not only was hors d’oeuvres cuisine of roast beef-small rye breads, or seared ahi on cucumber (plus) and desserts delightful, its actually fare available to residents. Everyone from the wine server to tour guide, white-coated others, and the bus driver back to car at far side of the impressive Southminster complex, could articulate their part of that community’s mission. As a networking event attitude, having extra time to talk with/learn about people, I told him about Charlotte Bridge Home, because he’s ex-military.