Panthers ugly 2019 ends with questions on broken D, head coach, Olsen, Cam

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There won’t be any pilgrimages to Wofford in 2020, but the fans will still be faithful.

Here in “The Buckle on the Bible Belt,” its quite possible that more than a couple fans put some time into praying that Christian McCaffrey didn’t get hurt, especially during the eight loss spiral that ended in a soggy 42-10 whipping by the Saints at BOA Stadium.

Color commentators often opine that defensive backs best assets are speed and having a short memory about negative plays, and if a belated Christmas or Hanukkah gift could be given out to end the year, may Charlotte be so blessed memory-wise.

There was a whole lot of ugly going on after Kyle Allen started throwing INTs and the defense showed they couldn’t stop anyone, and not replaying it all is legitimate. Yes, it was smile-worthy that McCaffrey became only the third player in NFL history to post 1,000 yards-plus rushing and receiving, and Moore seems to have arrived as a premier receiver in only his second year ranked 9th, with 87 catches, 1,175 yards and four TDs.

As a two-time Coach of the Year, Ron Rivera will probably find another job in the NFL (Redskins?), although except for the 15-1 regular season the Panthers posted in their 2015 Super Bowl season, he wouldn’t be the franchise’s career leader in victories at 76-63-1.

Rivera arrived the same year as Cam Newton, and defensive bulwark Luke Kuechly became an instant star at middle linebacker the next year, but good luck to him working any instant magic for the 3-13 ‘Skins owner Daniel Snyder.

Do NOT expect many of the Panthers coaching staff to remain in Charlotte. While owner David Tepper gave Rivera an above average amount of rope during a second straight year of defensive under-achieving, he’s not going to let that become the sort of malaise that infects Detroit, Cleveland, or Cincinnati. How Cam Newton’s status looks after a bad shoulder (2018) and foot (missed all but first two games of 2019) injuries is an especially big question for fans this winter, and Allen’s turnover woes (16 INTs, 13 fumbles) don’t come across as the answer in the QB arena.

Is it really the thought that counts this time of year?

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Having given a brother several bags of mulch and some pea gravel – along with a promise to render his front garden area more presentable – and the roof of his house being done just before Christmas, the analogy of the back yard being a mess *right now* is a legitimate one for the Panthers.

The Carolina Panthers weren’t the worst at anything, although the 470 (29.4 ppg) points they surrendered was ahead of only the Dolphins (494, 30.9 ppg). The 143.5 average they were gouged for on the ground beat only Cleveland (144.7), Washington, and Cincinnati’s (2-14) bottom of the list 148.9. That made their 3,696 (231 yds. per game) by air look comparatively lofty, with 19 teams – including 12-4 division winner New Orleans (3,868) – behind them.

While that only proves numbers aren’t always the whole story, especially in a pass-happy league, the Panthers were pushed around plenty, with runners consistently picking up necessary first down yardage. McCaffrey was third in rushing with 1,387 yards and 15 TDs (287 carries) plus 1,005 receiving (4 TDs); Derrick Henry (TN) won the rushing title with 1,540 (16 TDs, 303 carries).

Although many fans, especially in the Carolinas, would consider C-MC’s efforts worthy of MVP consideration, his exploits the second half of the year were almost a curiosity to the rest of the country, though his 116 receptions and productivity were crucial to fantasy owners. Nobody doubted he gave his best effort every week, even when defenses were often stacked to stop his contributions along the way.

Mr. Tepper isn’t Yoda, but fix things he must

The Panthers boss man not only put his considerable $$$ where his mouth is while buying the Panthers at the beginning of 2018, he’s also added an indoor practice facility and a major league soccer franchise ($325 million), while targeting a rejuvenation of the former Eastland Mall area off Central Avenue with a practice facility and team offices for the soccer franchise. That goes beyond good thoughts, but fixing a great many lagging factors before their 26th season is uppermost on Panthers fans minds.

Recently released lesser performers like Gruden (Redskins), Kitchens (Browns), Shurmer (NYG) and the like will probably not be of interest to Tepper as a head coach, but former Green Bay coach Mike McCarthy’s success makes him a possibility, along with a list of high profile college coaches. McCarthy apparently also wanted the GM role when he was considered for the Browns job, but Marty Hurney has done a good job on that front.

While the Panthers have always had a reputation for promoting from within, two years of negatives will probably call for new, pedigreed blood.

Whether a “defensive minded” head coach will get the call – based on the last two years of getting undressed regularly – as a deciding factor is iffy, although a strong defensive coordinator to replace Eric Washington is a 99% certainty. Sticking with the 3-4 or going back to the 4-3 is not the #1 question right now, with a small thanks for not being as pitiful on the pass rush as last year.

College coaches don’t have a great track record in the pros, Pete Carroll of the Seahawks being an obvious exception, and Chip Kelly, who nearly wrecked the Eagles before Doug Pederson took the reins and led them to a Super Bowl win, being the more normal result.

 2020 will be turn the page time

Charlotte was thrilled when its first professional sports franchise, the Hornets, came to town because it proved the city was major league. They bought PSLs (personal seating licenses) to build the football stadium when they gained an NFL franchise in 1993, the first time that route was utilized in the sports world, and gladly (??) chipped in major tax dollars to help refurbish it a couple years ago.

Charlotte now has about every pro sport covered, with the Knights (baseball), Checkers (AHL champs in 2018 season), Hornets, and Panthers. There’s also the historic enthusiasm for the college programs, which now includes the UNCC 49ers (7-6) after the first trip to a bowl game and taking their lumps as a newbie D-1 entrant for five years. The Tobacco Road hoops schools, Wake Forest, South Carolina’s Gamecocks, and of course, Clemson football, all have a dedicated following.

Keep wearing your Olsen, Newton, Kuechly, and McCaffrey jerseys proudly, even if Olsen decides he’s had enough after 2019. Cleveland (6-10) made only marginal progress in two years with Baker Mayfield despite a lot of talking, but count on Mr. Tepper not taking a back seat to anyone on getting results. He’s not Santa Claus, but he’ll deliver sooner than that merry old gent.

And if you want to keep working the beads for McCaffrey’s good health, that’s not a problem either.

 

 

 

 

Christmas Thoughts for Panthers 2019 are a mixed bag for ‘fruitcake’ 5-9

Would Christian McCaffrey tell you, “Honestly, this ugly sweater is going right to the bottom of any drawer I can find space,” if you’d gifted him so? Doubtful, but there’s no reason to believe he’s doing anything less than giving each game his best effort. As a team, there’s also no reason to believe otherwise, even if the defense was sliced and diced by Seattle, dropping the Panthers to 5-9.

Fruitcake season? Just because you hear someone say “It’s not that bad” doesn’t mean you want any more of it. (Gonna have to use that one again…)

Everyone will point to McCaffrey as a bright point in a sub-par season, but holy moley! DJ Moore has 86 catches for 1,174 (4 TD) in his second year. Nobody is “happy” with six straight losses, and yes, eyes goes naturally to Kyle Allen’s 15 INTs (and 3,027) yards as a replacement for Cam Newton after two games .

It wouldn’t be any glaring sign of giving up if 3rd round pick Will Grier got a chance at QB the last two games.

Its pretty certain the Panthers have had a look at Allen after twelve games. Rookie name of Gardner Minshaw II did fine in Jax’ville, its not like they’re clearing the bench to give everyone a couple plays to consider over the winter, but a time when Panther fans will hear about LOTS of changes.

KEY PLAYERS

Doesn’t everyone have a favorite nephew, whose exploits you like to remind others about? McCaffrey is obviously as productive as anyone you can think of, and if he gets 186 yards receiving the next two games, “The Legend-Weapon that is Cee Mac” will be firmly anchored.

Like the kid who demands Santa’s “sled” in the commercial, Dad saying, “He was pretty good this year,” is very legitimate. C-Mac needs those 186 yards to hit 1,000/1,000 level, so I hope that item gets wrapped up real nice and arrives, FedEx or whatever. You’ve heard only two guys have done that, so expect some serious effort to deny him.

Speaking of favorites, congratulations to Drew Brees, a GOAT of GOATS. *That* is a team needing one LESS maximum negative a play in the clutch at some point, but they’ll play an extra inspirational bit harder for that/Drew’s championship this year. Topper on the tree stuff.

Most would agree the O-line has done its bit. Despite constant churn at positions with injuries, McCaffrey doesn’t get all those yards himself. Allen does hold onto the ball at times, so while the line has given up quite a few sacks, eliminating throwing errors (one hopes), although his mistakes, including fumbles, have clearly hurt offensive production.

Curtis Samuel got some different looks in the Seattle game, and using him as a runner like they do with Moore is always intriguing, because he’s a bolt coming at defenders. If he continues to learn how to evade, he could become a devastating slot receiver. Whether Ian Thomas is able to take the tight end job after an Olsen retirement is open to question.

Joey Slye has made seven 50-yard plus field goals this year, but he also missed some kicks that cost games. Overall, do you return cheap gifts and maybe stick with a higher priced version, like a $17 million kicker? Ahhhh! Something has gotten into the egg nog…

The Newton question is the big package hidden in the closet. He may have everyone’s good thoughts for recovery, the question is whether his injury and style – as a passer, all he has is a fastball – and price tag work for 2020.

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Panther fans won’t be sure what they’re getting for 2020, but ‘D’ will need to look less undressed.

The Turner offense certainly put certain players (Moore, McCaffrey) on a very strong path, just like it was designed to, and with a relative newbie at the controls to boot. Newton was +10 pts. over his career passing percentage last year before the shoulder really crimped his production, is he really-really going to be “okay” (you know the commercial) when games count again?

If someone doesn’t pay for Allen to attend some serious camp committed to cutting down his turnovers (13 fumbles), its because he’s getting that proverbial hunk of coal on the way out.

Yes, there needs to be something small but appreciable in the “Running back, besides Christian M.” under the tree for Panther fans to rest assured he won’t be toast in two more years.

DEFENSE WAS LIT UP LIKE CHRISTMAS TREE

If Mr. Tepper keeps Eric Washington as Defensive Coordinator after the way the front was repeatedly gouged for yardage all year, it would be a massive surprise. While the sack total is back up to historical levels, and Kuechly is #3 in the league with 131 tackles (17 against Seattle), Chris Carson went for 133 yards and 2 TDs last week.

Stats: The Panthers have given up 386 points (27.6 ppg) thus far, ahead of only Miami20181223_220242 (29.6 ppg). Pitiful Cincinnati (325, 23.2) was #22: Cleveland and Indy were middle of the pack (311 pts/22.2 ppg); New England (157, 11.2 ppg leads the league).

In 2018, the Panthers started giving up 100 yard rushers regularly, and it hasn’t stopped. It was suggested that opposing QBs didn’t mind throwing against their secondary either, and an improved rush didn’t lessen effectiveness going long. Whether the 3-4 alignment or standard 4-3 is better will require examining the potential of 2nd, 3rd year players like Brian Burns and Marquis Haynes.

Eric Reed was every bit the hitter they wanted at safety and run support, but a lot of people (not just Falcons, Saints; Jax had a receiver get 2-60 yard gains out of 383 total v. Panthers) seemed to be running free far too often. Give Dante Jackson credit for “make up speed” and no lack of confidence, but even when he gets there, people are still making catches. With expectations that he will blossom into the A-1 cover guy Panthers obviously need in 2020, lets hope the Big Boy pants under the tree fit right, or he acquires ‘sticky’ vs. anything figgy by next season.

Shaq Thompson is the speed linebacker many expected him to be with more playing time, but Dontari Poe doesn’t appear to  be a run stopper by any $9 million definition, and I didn’t hear Butler’s name often, that probably can’t stand either. Mario Addison might be trade bait after another decline in sacks.

While Fewell got the nod for interim coach, as the coach of secondary, he might not be around for New Years either.

If some Panther stockings are still hung by the chimney with care after New Year’s, look for when “Bonus $$ for on roster – (X date)” about decision time. James Bradbury’s stocking has something in it, hopefully a situation he can share with Ross Cockrell, who had a quietly good year after a broken leg kept him out all of 2018. Most probably its just a thank you for keeping things respectable with most receivers.

Nobody wants to see Greg Olsen ride off into the sunset (with or without a Man of Year award), it will be up to him and family to decide whether 2019 was enough.

Philosophically and realistically speaking, its going to be an uncomfortable winter for Panther fans. Mr. Tepper has big plans for his soccer franchise, but his NFL franchise will need considerable tending too.

 

Knee replacement turns two, and ‘Obamacare’ is still law of the land

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Still proud of myself for ‘re-purposing’ the bicycle seat that served me for 28 years as a wedding gift.

Having started with Affordable Care Act coverage when legally mandated in 2015, I’m proud to announce that the replacement knee that made me physically whole again after a dozen years as ‘a gimp’ and restored my personal confidence levels, turned two yesterday.

A physical game changer at 60, replacement was the most anticipated gift I’d ever received.

After asking my doctor if I could possibly get the surgery in December, 2017, the scheduling person said, “You’re in luck. Two cancellations means one spot has opened up. The doctor is booked on the 18th, Christmas is the 25th, and after that its a new program year. You can have surgery this Monday, but you have to tell me,” and she literally looked at her watch, “now.”

After a difficult economic 2016 as a new real estate broker, getting a knee that was totally shot at the end of 2017  fixed as a long-term negative was far from a given. In the final accounting, the numbers turned out super-doable: “Obamacare” meant my maximum out of pocket – on an insurance breakdown with a $28,700 top line was $600.  The $20 a session for physical therapy – seven weeks, twice a week – was money extremely well spent.

Thankfulness has abounded since, and I have no reason to listen to anyone knock the ACA. This past weekend I popped off an 18 mile ride without any protest or strain from “Lefty,” and while a second day of Christmas tree selling brought a minor ache, two beers watching the LSU game took care of that.

I’m a happy camper about the knee, and have said so in every survey they sent me.

Rehabbing is definitely a challenge, nothing fun

When you catch a major break like the timing and cost factors I had, you owe the Universe your very best effort in return. Whatever other exercises Amanda and Becka came up with, knowing how important a factor an ERMI was in my progress, I worked the hell out of it.

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A significant extra from having Dr. Robert McBride (OrthoCarolina) as my surgeon was getting that ERMI (Extended Range of Motion Improvement) machine as a 30 day ‘loaner.’ It’s not kidding to say, with your heel in a foot-scoop, “You pull the pneumatic lever until the bend is uncomfortable, then give it another little tug, and keep that position for ten minutes.”

After taking a break, the system calls for coming back for ten more minutes and doing that twice a day. In physical therapy for knees, they quantify your progress in range of degrees, and at least for me, clicking that lever another line or three while in the ERMI saddle and channel-surfing hit an “I got this” machismo.

I believe that *every*little*bit*more*I*do* goes directly to helping the strength and functions of my knee-quad-whatever. (What I told my PT person, Amanda, often, and strangers in grocery stores even more frequently)

Its a process, and goals help

My initial, somewhat whimsical goal for being “better” involved planting my left foot without pain and being able to hit a tree with a snowball. The last time I’d tried on a trip to NY, I literally couldn’t hit the broad side of a barn. Charlotte doesn’t get snow that often, so it was a touch of luck that a decent skim appeared in late February to help fulfill that “leveling up” affirmation.

By the end of May, with the help of regular, mostly flatter 8-10 mile bicycle rides for training, I could handle my favorite urban route, one that features a three-mile stretch with several long rises about the mid-point. Thumping a forehand up the alley in tennis as an opponent flails at its passage still hasn’t been put on the official scoreboard, but I’ve killed a nearby wall.

In a captain’s choice golf event before Memorial Day 2018, I played amazingly well off the tees, STRAIGHT drives that located well and allowed better players to shoot for higher risk options. For years that knee clicked and wobbled at exactly the point I settled into an optimal swing position, which was more than just distracting. When my balance was restored, wow! Without that constant niggling, my swing came through smoothly.

That old joke about, “Will I be able to play the piano after surgery, I never could before,” that’s what solid drives felt like.

My bike ride is a working antique, a 12-speed Miyata with gears on the up-angle from my pedals instead of in the middle of the handlebars. I bought ‘Clyde’ for $125 in 1990, refurbished it for $185 many years ago, and finally bought a more ergonomically friendly seat vs. the slab of leather (see photo at top) that lasted 28 years. Riding Clyde was a saving grace, what allowed my staying in shape because it was really the only physical thing that *didn’t* abuse the knee, and biking is an almost year-round possibility in Charlotte.

Post-replacement and therapy, I honestly never expected to become the long-distance shooting threat in hoops I sort of recall being a dozen years before, when I started needing a bracier brace. Having stopped playing even 4-on-4 games six years ago – I sure didn’t want to be the guy *anybody* can drive on and they want to guard – I just wanted to move naturally. I continued catch and shoot hoops by myself over the years, but having to WALK after misses, that didn’t really square with the inner athlete.

Not having to skip across the street so I didn’t get run over made having that knee replacement a simple decision.

This October, after declining to play the previous week, I tried “going easy” for a short game to seven, shooting 4-5 with three long shots, and an assist. I’ve been back four times since, even though my doctor says, “You’re playing basketball?” with concern in his voice. (No sweat doc, I’m playing with old, broken down guys…) I resisted for over a year, I swear I know my limitations, but running after misses because I can, is another reason for thanks.

When doing a content copy writing gig for a CBD manufacturer early last year, I did several articles about how CBD’s effect on the endocannaboid system (ECS) can help with anxiety and depression.  Other research, regarding physical activity as a good overall tool on those fronts, echoed a personal mantra, and that Forever Young Boomer inside me does seem to respond well to CBD’s “focus factor,” having both going for me is terrific.

In my humble opinion, when your moment comes to pull the trigger, do it. The physical therapy is going to hurt, but do it – and then do a little bit more. Happy second birthdays depend on it.

Panthers thumping aside, Charlotte’s seasonal activities welcomed four terrific days

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Doubling down on goodness at Christmas tree lot.

Having chosen to invest my time in a solid bike ride to enjoy the primo weather we kind of expect around here, I missed the entirety of the Panthers 40-20 debacle against Atlanta on Sunday. After the ride, something to eat, and making a few landing page adjustments, it was time to scoot to the Christmas tree sale.

I’ve watched the highlights, seen a lot of quotes with consistent sorrow-breast beating (this is ‘The Buckle on the Bible Belt’) about what is now a five game losing streak. Yes, Christian McCaffrey got his contribution in, with 11/58 yards on the ground and 11 catches for 82 yards. QB Kyle Allen was 28/41, 293 yards, TD/2 INT, and rushed for a TD late in the game. DJ Moore (4/81) continued closing in on a 1,000 yard receiving year (980), and TE Ian Thomas had his first five catches of the year, with Greg Olsen still in concussion protocols.

Four turnovers and allowing BIG plays (again) to the Falcons – Matt Ryan was 20/34 for 313 yards and two TDs – and the run defense that gave up 159 yards, Atlanta’s best production of the year, I’m willing to say I didn’t miss much. Now 5-8, it confirmed for many that not believing was legitimate, fire up the BBQ.

Owner David Tepper makes decision on Rivera

Ron Rivera is gone, and Perry Fewell didn’t wave any magic wands in his first game as the interim coach. Owner David Tepper is every bit as pragmatic about what comes next as the fans can ask for, which probably means hiring from outside the organization. Hold onto your PSLs.

Tepper rolled with the field operations group and facilities during Year One, but they’ve moved on from Wofford, have an indoor practice facility now, and Rivera got pretty much the standard amount of rope in 2019, considering a disastrous second half of 2018. The Cam Newton factor of losing #1 QB is factual, but lots of teams lose top personal (ask Houston about JJ Watts). Its still a Ws and Ls deal to be a coach anywhere.

“(Long time Charlotte Catholic Coach) Jim Odo said he won a championship because in OT he chose to defend in front of the student section. He felt it made a difference.” – Current Coach Mike Brodowicz

On the other hand, local favorite and two-time defending 3A champs, Charlotte Catholic won their game 56-49 in seven overtimes against Kings Mountain to advance to the State finals against first-timer Southern Nash (15-0). That it was 7-7 at the end of regulation is the amazing part, and there were a bunch of 4th down plays to test wills.

I can only imagine the juice running through that stadium, and you betcha, those young men felt the love. Friday night lights, baby!

For those considering getting off any Who Needs Cam? bandwagons that appeared when Kyle Allen led the Panthers to four straight wins with no INTs (he now has 12), fan-dom doesn’t mean blowing off the rest of the year now.  (Seahawks, and even if it rains, you’ll want to see Drew Brees…) Geez, if this was the NFC Least, the Panthers would only be a game out.

Tree selling, schmoozing, Beer Garden tent, singing, joyful kids

Business-wise, getting into December doesn’t change anything about my approach to writing gigs, and most ‘project resources’ know about end-of-year and future funding considerations. As military types might say, “Stay frosty,” meaning on the lookout for what makes a difference, and hang your professional stocking out there with expectations of being filled for the effort.

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Tree selling though, that is 100% satisfying, like Mom’s smooth gravy on mashed potatoes, or a slab of cinnamon-y apple pie. If you never ran away from siblings among the trees (lots of snowballs in upstate NY) while looking for one to cut down, may your kids enjoy the search for bigger or smaller or fatter anywhere you decide to look.

This year our Men’s Club had an activity tent that included karaoke, brots, and some simple – a hole drilled in cut-off tree bottoms with a twig of Frazier insert – crafts we’ll undoubtedly keep going in the future.

That a handful of guys who hadn’t really been part of club activities before showed up was an extra goodness, with the genuine good will generated while talking to customers and tying trees onto rooftops being priceless.

At a time when tensions around the world seem wound pretty tight, especially our political situation that has kept center stage, unplugging from that to watch the Panthers get clobbered to the point of a captain apologizing for it, what still matters is the spirit of the season. Sometimes its still legit to walk away from miserable others who might otherwise suck the joy from a candy cane.

Congrats to Charlotte Catholic, “bless their hearts” for the Panthers from the locals, and since its always the thought that counts, especially two weeks from Christmas, think of me if the opportunity arises.

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Glenn Shorkey – Creative eDitorial Talents Enterprises 
(704) 502-9947

AI or 1 million chimps on computers creativity aside, ‘Real Writers’ still the best option

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Artificial intelligence and computers can do amazing things based on previous analysis, but can they imagine a perfect David without that?

After being fed a trillion-gazillion bytes of previous human blood, sweat, and tears involved in artwork or literature, Artificial Intelligence is becoming/has begun to be judged capable of original production.  Professionally speaking, that sounds more reasonable than a million (or 10 million?) chimpanzees on keyboards knocking out even a couple verses of Bill Shakespeare-worthy prose by accident.

At the current time, I’m a way better writing alternative

Without going deeply into whether its a good idea or not, the AI future has been coming almost 70 years,  and the chimps haven’t produced anything noteworthy.  Read on LinkedIn about AI knowing how to make hiring decisions though, that’s not a belief I get on board with.

Having a ‘presence’ – something that results in a tah dah! magic button for a potential user of my talents – HAS to be better, because its worked that way before. Sites still don’t recognize MSOffice includes Word, or journalism as somehow lacking ‘media and communications,’ or Writing as splintered possibilities – I note seven on my business card.

AI Hiring and SUITS

Could the Zen of Harvey Specter and Mike Ross coming together on the basis of – well, a busted drug deal – and Mike’s statistical memory out-dueling Harvey’s ego on trivia happen with AI? I think not.

Far above the vast area between accidental genius and synthesized, analytical material becoming heart-breaking romance, discovering the answer to someone’s pain about any number of factors is what INTERVIEWING is about, and where writers of all stripes wear the sales hat.

Sports writing v. content creation

Sports have their own voice, and quotes are usually the most compelling part. Of course there are the numbers, stats, win-loss conclusions, and opinions of moments in the result. If we have or haven’t seen the event, can you appreciate how a journalist presents it, accurately and colorfully?

That’s part of what interviewing does for ‘client voice.’ Putting them together, with the proliferation of websites and blogs that require on-going production, is what long-form informational blogging has become.  Although not as direct as words from a winning coach, corporate voice is THE voice.

From high school journalism on, the need to set the hook with readers in the first paragraph was considered paramount. Now its the click value of the headline, because people scan vs. read.

Relative to value, while Charlotte pays writing persons above the national rates (as reported by Indeed, Glassdoor, Payscale), the job title-category is usually a primary determinant.

Copy writers at $26.38/hr, content writers,  and writers generally are close to $50k (Payscale says $47k is 10% above national avg., Glassdoor pegs avg. @ $55k), while content creation, including editors and social media types, are only in the middle-upper teens per hour. Indeed puts these North Carolina rates at 15% below national averages.

Of course there are ranges.  ‘Freelancers’ is a relative term ($22.46/hr., Payscale), tutors average $23/hr. (I usually bill at $30) and technical writers lead the overall pack at $32/hour. While descriptions for all have terms in common (white papers, blogs, SEO), writers seem to involve more interfacing with other creatives. Content creation is often  list-cicles or amalgamated research and rehashing as a group effort, with the focus on Google positioning.

*Everyone* wants copy/blogs/thought leadership that ‘meets and exceeds customer expectations.’

Technical Writing

Thought Leadership style has become a strong part of long-form informational blogging via social media. Contrasting previous projects with a sketchy client description highlights the importance of interviewing.

According to a Thumbtack lead, the client had an ESL (English Second Language) situation, and to his credit, knew he needed additional expertise to make business proposals ‘read righter.’

In hearing the project was between 2,000-10,000 words represented an awful lot of territory to consider overall pricing. My blogs are often 1200-1800+ words, saying 10,000 was a lot, a concrete example of both parties understanding what a project entails. Whether this business plan was going to include enough budget for technical writing was also a consideration.

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Parts Management Process as Example

On the other hand, writing procedures for Parts Ordering and Returns was for ‘guys in the pits’ using industrial laundry equipment (driers, folders, belted delivery systems, timing), not front office people.

Two pages of specific information, straight up wording, with well-defined primary points, like how plucking a part off a machine and reading the number was actually the third best option when ordering.

That it also addressed the issue of returns, so extra junk didn’t clog up the back dock area, was gravy.

Interviews as sales calls

Because client-facing verbal understanding is at the core of all successful work interactions, my mantra is that to be most effective, Q&A is about determining those factors most important to clients. Good information makes for better decisions.

During several other career stages, interviews were more accurately sales calls. I provided the information aspect, and how other people reacted was a measurable outcome.  ‘Interviewing’ with the lawyer of someone whose property had a billboard I represented was another slice of interpretation – most would consider that negotiation though.

In scholastic fundraising, there was essentially 40 minutes to build rapport, present information and possibilities, (hopefully) get the green lights and signature that meant putting it on a calendar.  Most interviews focused on ‘fixing’ a sponsor’s group problem in tough economic times.

That (fix some pain) remains the central theme for all kind of ‘gigs’ now, and Writers should understand that every RFP (request for proposal) type of content we send should  be intended as a statement of what we bring to the table.

— #cdtalententerprises.com It’s a core belief.

Without denigrating foreign competition on the content front – getting ideas across in writing is not bound by location or time zones – language differences when I’m speaking to make a point with outsourced service operations are multiplied in complexity when clarifying a corporate voice or tone.

ESL clients require extra attention, and grammatically and professionally, some corporate material reads like its been put through a Google translator called ‘English’ that comes off as stilted in ‘American.’ That’s where AI has already made inroads.

Day 1 as Christmas tree volunteer, cheery family event, plenty of sales, Scouts were super

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Yanking a decently big one through the baler was earning your spurs. Its a dang poor job that can’t afford a supervisor, this one has two.

Post-Thanksgiving and upcoming-Christmas have a grand meeting the day after Turkey Day, and beyond super deals on 55″ wide screen splendor, getting the family Christmas tree acquired extra ASAP priority because of the “late start” on that part of the season. We (St. Gabriel MC) had a splendid, even optimal first day – ideal weather and easy to say ‘yes’ to product and pricing, the Scouts and a bunch of HS kids getting service hours were consistently good workers, the families we served excited.

This is our 35th year of selling trees at St. Gabriel, and as a challenge to working your verbal skills and keeping projects moving positively, volunteer activities count. The ‘crew’ spans from 13 to 93 years old, cash table and wreaths and chainsaws. Everyone was on the same page in getting the show on the road, and it turns out, several of those Scouts can actually SELL.

I believe how well things operate goes directly to work-force education programs, giving concise instructions, getting  actions described and checked on (stocking trees, picking up branches), shaking branches to open things up was instilled as best practices. I sold and chainsaw-trimmed the first two customers myself over an hour before we officially opened because people showed up.

Getting young workers filling racks with trees by size was task one, cutting blue string-bound trees (especially junk around the top), and expecting two carriers taking trees to cutting area was procedure. You can’t help smiling when strong young men tell you they can handle the White size themselves.

A sense of humor works great. Scouts were *death* on tying knots for trees on roofs after I reminded customers, “We haven’t lost one in 35 years, nobody wants to be #1 on that list.” 

Cutting loose and having fun, selling Christmas trees is a joyful no-brainer. You KNOW people are there to get that tree *now,* and while mentioning that $$$ raised stays in Charlotte for a variety of community projects, the fact that PRICING barely even registers for the vast majority of Day One customers is a lock. With no hourly wages for our workforce, how much tree you want gets easier to accomplish.

We’ll sell 900-plus trees in less than three weeks, and having an A-1 supplier (I usually say “4-time Grower of the Year” when people ask where we get the trees from) certainly counts. It’s an old school relationship, built on time, and whatever big (9′-10′), big-based trees we received, not everyone else is selling those. Tree size availability goes back to the recession years, when many tree farms going out of business didn’t plant what would now be the popular 7-8 footers.

The last family on Friday, the little girl with her princess dress and lighted sneakers, had brats for dinner and then bought the tree that had the fat bottom Dad liked, with a yellow tag price. Bingo, memories for everyone.

They’re not customers, they’re people and families

Having previously mentioned the opportunity to work your communications skills, we can all become teachers and leaders. On a hustling, eight-hour day, some scenes and ideas stick in my mind.

The collegiate VBer (center hitter) on crutches, three days after surgery, six people had input on how BIG a tree on that. We talked about upcoming therapy because I had a knee replacement two years ago.

The middle school kid who was able to explain the difference between 7-point-8 and 7-dash 8 on our size chart (hey, that he spotted it was something to start) – giving him an attaboy, a small, positive affirmation that cost me nothing.  Proud Mom, and maybe her smart kid helps on a future Men’s Club project.

Lead by example

There are always safety concerns at work, but at a tree lot during early set up, I let my experience inform their work efforts, like lying the tree down instead of stretching to cut something at the top of a 7 footer.

Early on, a HS volunteer who took directions about cutting open a tree, getting better all the time.  Telling guys its okay to press into the tree branches enough with a cardboard cutter to pop the strings, going from bottom to top is the most efficient.

Making sure at least one guy in each group had a blade increased efficiency by a ton.

Being able to yank a tree through the baler was a rite of passage. Give the lightweight20191128_144148 freshman credit for turning down the chance to try – he’d seen it wasn’t easy even for a 220 lb. wrestler. Hey, even two guys pulling a tree through qualifies for getting spurs. At some point, the guys want to see you tug a sort of big one through, and that was fine.

Technology. Even, or especially, our oldest members benefited from clear, picture-labeled products in a lightweight unit, like “10” decorated wreath’ and ‘7 ft. tree.” All sales stats could be brought up immediately, and knowing the actual Day 1 totals was affirming. (Yes ma’am, we can do debit cards.)

The first customers arrived about 9:30, we weren’t officially supposed to start until 11:00, but the customer is essentially right – they came to buy a tree, so find the one they want.

About Thanksgiving dinner

It was super successful, especially for Mom, because there were plenty of older women who were willing to talk with her. The funny part was a LOT of North Carolina lovers watching their #6 Tarheels get thumped by unranked Michigan 73-64. They’d all been looking forward to dissing Duke fans after the  Blue Devils lost on a tip in by Stephen F. Austin at the end of overtime the night before.

It was great that a deep-fried drumstick was reserved for me. Ahhh, tradition.

With all the college age kids around, none seemed at all concerned about politics and 2020 elections.

What JFK Meant with “Instead, ask what you can do for your country”

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When Rep. Adam Schiff gaveled the impeachment proceedings into recess last Thursday while invoking the late Elijah Cummings, “We’re better than this,” its my humble opinion that plenty of Americans would want a family member to conduct themselves as honorably, in such high pressure moments, as the US diplomatic personnel proved they could.

Many regarded President John F. Kennedy’s election as the second coming of Camelot, a time of exceptional promise. That cold, cold day of his Inauguration in 1961 couldn’t be more clearly juxtaposed to the shameless conduct described in the testimony about the Trump-Ukraine scandal, with tentacles that seem to have ensnared everyone it touched.

Kennedy’s January 16, 1961 speech was 14 minutes long, and that was the only part where he spoke about public service. The rest was primarily international, the Cold War. Vietnam was nowhere near a US problem – the French had that domino held steady, right?

They did their jobs, to the T

And yes, dammit, if the Lt. Colonel respectfully asks to be addressed by his rank, that shouldn’t be a three minute exercise in linguistics. A Ukranian immigrant at the age of four, he happens to have an identical twin, also a Lt. Colonel, who also serves in the White House.

That officer was on the call because of his expertise, including and especially, language. At NO point does that invite negative questioning,  any quibbling about loyalty from those pursuing nefarious political ends.

Should we be more in awe of Dr. Hill for stating that, having grown up poor, her working class accent – what most probably think most Brits sound like – would have limited her options dramatically in the UK, or should we salute her concise flaying of a GOP talking point (Ukraine, not Russian interference in 2016 elections) as repeatedly giving credence to such a false narrative and something Russia loves to hear?

Oh, third one – You do know that her expertise, literally, is because she wrote the book on it, right? “It” being Vladimir Putin. What, they didn’t mention that on FOX?

Powerful a witness as Sondhold became, was the Saturday Night Live! skit even better?

These people knew their words, and having them answer to counsel’s, “Right?” sure wasn’t automatic. As Dr. Hill and Ambassador Taylor stated, they were ‘fact witnesses,’ what they heard or knew about a situation, nothing about guilt regarding impeachment. Even if it was clarification of the timing tag of an e-mail as being sent local or Ukranian time, it was brought into agreement with known facts being discussed before saying, “Correct.”

If David Nolan wasn’t precise in showing how Amb. Sondland held a cell phone away from his ear while Trump was talking EXTRA loudly, is the operative word still, “Get over it?” When *every*single*one* of them takes notes constantly, documents situations with time and attendees, that is what a paper trail that’s meant to be followed looks like.

Oh, State Department has all the notes, because its government property? Sorry Amb. Sondland… Oh, you actually have e-mails that show everyone was in the loop? Good to know. Without taking anything away from Amb. Sondhold’s ability to both nurse a cold cup of coffee and deliver A-B-C, 1-2-3 points about whom “everyone” was, it was legitimate for Rep. Sean Patrick Maloney to note that his markedly different testimony was a third try at better describing things he recalled.

For those who think former NSC advisor John Bolton should  be as courageous as those who already testified, yep.

JFK and a character moment

Kennedy called out to a generation, and despite the tear United States down the middle issue of Vietnam, we – that would be the Boomers, ok – also made major strides in civil rights, and both put people on, and got them back from the moon.

Its not cherry-picking to use that event, it was a biggie.

Maybe ask someone about their time in the Peace Corp. Was there world respect for all those idealistic young Americans, striving to change the world somehow? You betcha. Those kids from Stoneman-Douglas are turning eighteen, ready to vote. Who wants them besides Beto, anti-gun marches and a huge percentage of America agreeing about it?

Yes, for sure, ask a young person what they think about the last three weeks over a fire pit on Thanksgiving. Learn what other people think – question authority (especially if it doesn’t pass the sniff test). Those diplomatic personnel who put their careers on the line, you KNOW you’d want them in the foxhole when doing whatever was necessary and right had to happen.

Some call it heroic,  but you certainly can’t ignore it. Nor should you disparage it.

Consistent content always beats old photos, denials, easily checked lies

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Fourth of  July fireworks are always appreciated (though not by dogs), but the explosions that your clients will face for presenting un-truths will not be a cheerful situation.

Many, perhaps even most, readers will assume the above title is directed at the political struggle being presented daily on TV over the extortion of a democratic ally, Ukraine.  Using vivid and current examples of “content” obviously makes the case well, with the bottom line point being how long term, verifiable information at the personal and corporate level makes a significant difference to the public.

Taking a quick side trip to old photos as content, we’ve seen Prince Andrew and 16-year old environmental activist Greta Thunberg being worth at *least* the proverbial 1,000 words, whether they are “real” or not.

In Thunberg’s case, a child gold-miner’s picture from about 1898 that bears an uncanny facial resemblance to the activist, including a single long braid of hair, has spawned the notion she is a time traveler.

For the Prince, its a weak denial that, relative to convicted (and now deceased) sex trafficker Jeffrey Epstein providing under-aged girls to prominent figures, a “sex slave’s” assertion that they were intimate must be false because of his “inability to sweat” as badly as she described. Nobody in the Royal Family thought it was a good idea to even discuss it, let alone do a TV interview that opens the door for the sensationalist UK tabloids.

Clarity and Consistency are Legitimate

Has anyone ever tried to debunk a National Geographic story, which has been published continuously since 1888? How often is the NY Times sued for libel?  The answer is “not often,” because it has well-known and scrupulous standards for getting the facts right.

If your organization’s reputation is as squeaky clean about the material it presents, if or when it puts forth information that raises a question of right or wrong, it will almost always get the benefit of the doubt .

Conversely, the President’s recent unscheduled visit to Walter Reed Hospital, which was called “routine” by the White House, raised a ton of questions about his health, because  eight weeks of the impeachment process – let alone E.U. Ambassador Gordon Sondholm’s testimony Wednesday, about a quid pro quo of “guns for dirt” – could make the average person’s head explode.

That White House press secretary Stephanie Grisham recently claimed, “There were ‘You will fail’ notes everywhere from Obama people when Trump came into office” was a glaring lie, even it might have been seen as typical of the current administration. While its a situation she has since retracted, having even one piece of proof might have made a big difference.

To say any organization will get painted with a very broad and negative brush after there is documented proof against assertions like that is an inescapable fact. Trump’s first press secretary *never* escaped the scorn of the national press after asserting that his Inauguration crowd was “the biggest ever,” because it was demonstrably false.

Only a small percentage of Americans believe much of anything that comes out of the White House as a result of the President’s 12,000-plus documented lies or serial misinformation. The changing rationale for many administration decisions, like betraying Kurdish fighters by moving U.S. troops to allow Turkish troops to attack them, is something that will be remembered for a very, very long time.

How long would it take anyone to check the assertion by highly regarded Levine Children’s Hospital (in Charlotte), or even the Mayo Clinic in Rochester, Minnesota, to be blasted for saying they cure 96.5% of their patients?  They get praised for the quality of their efforts, not specifically their numbers.

Fool me once, shame on you. Fool me twice, shame on me.

Having recently been a blogger for a CBD oil manufacturer, and a user of products that have absolutely ‘fixed’ some physical problems, writing that it *cured* anything wasn’t allowed. There was plenty of documentation across many online resources and studies, but technically, helpful as it was to a range of ailments like anxiety, inflammation, and sleeping disorders, “cure” wasn’t a step we could state.

When it comes to corporate information, writing or otherwise projecting something that can be proven otherwise will never help.

Ask the tobacco industry how denying the link between smoking and cancer, or how major league baseball owners wound up paying a huge judgment regarding collusion in not bidding on free agents worked out. There are so many avenues to check information, doing anything but keeping to the facts is always going to be the best route.

 

 

 

 

 

 

 

 

Taylor-Kent Ukraine testimony was content that counted, worthy of attention by all

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While all the heavy digging at the top of the street won’t look like a police station for quite a while, what we heard and saw from two diplomats yesterday became an unimpeachably important first step.

Understanding that mega-reams of copy have already been generated throughout the U.S., Ukraine, and rest of the world, over six hours yesterday, two U.S. diplomats presented precisely the sort of content many, many people were tingling with anticipation to know. If their testimony was the elementary start to a long campaign, those who hoped putting faces to specific and negative information (for some) would make a difference, were rewarded.

Compared to repetitive commercials or ‘witch hunt’ comments about a topic that many have almost given up listening to – and its NOT a four year old investigation, its the start of *another,* necessary one – those straight ahead, well-respected professionals held our attention most of the day.

While having an element of ‘homer’ cheering for the Charlotte Panthers after an intense loss against the Green Bay Packers Sunday was legitimate, over three hours of watching this first public session of impeachment hearings only disappointed because I’d missed a LOT of points being scored during the earlier hours.

The Prez said he didn’t watch any of it, so hopefully someone recorded it, because while everyone knows he won’t read even important stuff, yesterday was about content well worth hearing.

A sports analogy

The Minnesota Golden Gophers football team had lost 43 games in a row to Penn State up to last weekend, a string of negatives that seems unbearable, and many Americans felt this country had endured a similar series of thumpings under Trump.

On Saturday, Minnesota kept its unbeaten season (9-0) going, and rose to #8 in the polls with a 31-26 victory, with Gopher QB Tanner Morgan going 18/20 (90%) for *339 yards*, three touchdowns and no interceptions. His top receiver, Rashod Bateman, had seven catches for 203 yards and a TD, Penn State’s QB had three interceptions, and that’s really all you need to know for a righteous analogy.

To cop GOP interrogator Steve Caster’s best line during the impeachment hearings:

“It’s not as outlandish as it could be.”

That he tried to get more than simple agreement from Ambassador Taylor on “not as outlandish” brought a smile and head shake that spoke volumes.

There’s an old sports line that goes, “We knew they’d beat us at some point, I just never expected to be around when that happened.” Both Penn State boosters, who were campaigning for a spot in the year-end NCAA Final Four, and Trump’s enablers in Congress now have the remainder of this Fall (and 2020) to contemplate the pop in the chops that always comes as a huge surprise from an underdog.

Talking about “What happens if…” those Nittany Lions end the season with just one loss, much like LSU beating arch-rival Alabama, will be the subject of much scrutiny. No matter who else they beat, their aura of being too powerful has been trashed by teams that decided enough was enough of losing.

Of course, that was only the first day of these hearings, and if there were two surprising “plays” along the way, one was Ambassador Bill Taylor, Jr. stating that on July 26th, a staffer (David Holmes, counselor for political affairs in Kiev embassy) overheard a phone conversation between European Union Ambassador Gordon Sondland – on an unprotected cell phone, while at dinner in a restaurant – and Trump.

How many regular people KNOW that’s the worst kind of exposure?

Call it an interception, but Trump apparently talked so loudly about “investigations” that Holmes will now be deposed behind closed doors on Friday.

Possibly the most incredible part of Day One was the recognition by many that the Democrats, like Minnesota, remained disciplined and did nothing to harm themselves all day long.  For the jaded among us, the Dems not forming a circular firing squad with the wealth of information they already had is worth mentioning.

Congratulations and sincere thanks to those dedicated public servants who stood straight and tall at a dark point in our current political history. Your country appreciates it, possibly even as much as those many others whose service and deaths we remembered on Veterans Day.

 

Almost-Great finale in Green Bay sets the flag for rest of Panthers season

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Can the Panthers O-line keep McCaffrey rolling and the Falcon rush off Allen better than Saints did for Brees? Will the defense get off the field instead of giving up chunks of yardage?

Here’s betting that Greg VanRoten attempting to sling McCaffrey across the goal-line, swirling snow and frozen tundra overtones to the max, becomes a tee shirt that sells millions. ‘Almost-Great’ in a 24-16 loss kind of covers it, moral victories don’t move the possibility needle on getting into the playoffs.

Kyle Allen earned his spurs (28/43, 307 yds., TD/INT), slinging it as much as necessary, including that 18-yard throw to Olsen in the snowstorm. That counts for experience, especially knowing Cam won’t be back this year.

One pick and his fumble aside, Allen’s distribution is still what the Norv Turner offense is supposed to look like. Color commentator Troy Aikman said that was the focus 25 years ago when he was at the controls in Dallas, its still the standard for Allen. Yes, that’s the DJ Moore that is becoming a difference maker (9 catches/120 yds.) from anywhere on the field, and does anybody else frown when announcers in other games state, “He’s the best running back in the league right now,” and it’s not Cee Mack juking someone bad?

The naysayers will see a 5-4 record for the Panthers,  Rivera will still go with playing them one at a time, even if he admits they got great effort from everyone. Yes, after missing an earlier two-point conversion, the Panthers needed to get that last yard from McCaffrey AND a two-pointer to even tie and go to overtime.  He’s going to get more chances, so will the Panthers. There’s still room on the wagon for believers.

The offensive line continues to be interchangeable and effective, both in pass blocking and giving McCaffrey seams to work through. They’ve given up 20 sacks (seven against 49ers), but Allen doesn’t seem fazed by three against the Packers. He’s an NFL starting QB, he knows what a top-flight pass rush looks like, but we’ve seen him throw well with people all around him. He looks ready to come out of the “game managing” category.

Nobody is saying the Panthers offensive or defensive lines blinked at Green Bay’s power. Gerald McCoy busting through that last play of the first half with the Packers a yard from scoring at the end of a LONG drive, that was a character stand. Yes, some gashing up to that point, but zero points in the clutch, it wasn’t a mistake. That Panthers pushed it 82 and 88 yards on last two drives, that’s not just luck.

Okay, Troy Aikman kept reminding everyone that, except for the pass rush, the Panthers defense has been getting gashed by *everyone* this year.

Rodgers was 17/29 for 233 yards and no touchdowns. How many defensive coordinators would take that line against Green Bay? Despite his 7/118 yard game receiving, DeVonte Adams didn’t score either. When we keep seeing the sort of runs that make long drives possible, like Aaron Jones 13/93 and 3 TDS, and Adams seemingly going wherever he wanted to, that is some cause for Panther concern. The Falcons have some pass catchers this coming week, and Drew Brees, despite a sub-par return game, has some personnel in New Orleans to throw to after that.

There were an awful lot of single tackle stats from the front seven, even Luke Kuechly, to say anyone should think things are okay though. Alvin Kamara is waiting in the Superdome, getting him on the ground will be an important factor. Reid has been good about coming up to make tackles from safety, Ross Cockrell and Tre Boston are steady, Donte Jackson has make up speed, and he’s needed it more than he should in catching people.

This is what being a fan is about, right?

Even with the knowledge Cam’s season is over after being put on injured reserve, there is more than just a good attitude among the Panther faithful after this game. The team was 6-2 this time last year, and of course, there was that seven game skid after the Steelers debacle. While McCaffrey had a statistically great year, going from 11-5 to 7-9 tested everyone’s concern.

Without being a Homer in cheering for losses, the next two weeks will be division games against the Falcons and Saints. Matt Ryan isn’t usually the QB who beats you running around (last year, oh my!), so lets see how tough the Panthers pass rush is at home. Games in the Superdome with Brees are always tough, but half the division games are at the other guys place.  Panthers lost to Saints three times last year, its time to do better.

For those watching the 1,000/1,000 stats on McCaffrey, its 165 carries for 881 yards and 10 TDs rushing.  For all the checkdown passes he caught last year (107 overall), its possible that Allen finding receivers downfield – Olsen was 8/98 yards, Curtis Samuel 4/35 and a TD, Jarius Wright, 1/21 yards – are probably affecting his total of 48/396 yards, three touchdowns in 2019.

We all got to watch a game that was worth talking about at work today. Right now, take the loss – and very definitely the experience – and move on.